WhatsApp Marketing enables businesses to send updates, engage customers, and automate communication directly through WhatsApp—one of the most trusted messaging platforms worldwide.
At 9 Digits Media, we help you leverage this power with the right tools and compliant strategies.
A browser-based CRM built into WhatsApp Web to manage leads and improve engagement.
Key Features:
Schedule 1:1 or group campaigns
Organize chats with tabs, labels, and notes
Automate replies using chatbot
Save message templates for future use
Manage multiple clients effortlessly from your browser
Send secure, automated transactional messages (like order updates, alerts, and PDFs).
Highlights:
Dedicated WhatsApp number
Text & PDF support
Optional chatbot for replies
No promotional content allowed
Set up an official, verified WhatsApp Business account with scalable features.
Capabilities:
Send pre-approved promotional and transactional templates
Reach customers at scale (1,000 to 100,000+ daily)
Integrate with Facebook/Instagram CTAs
72-hour free reply window for user-initiated chats
Built for businesses that want to automate and expand their customer communication.
WhatsApp categorizes accounts into messaging tiers based on activity and quality.
Start with 1,000 users/day and grow up to 100,000+
Messaging limit scales automatically with usage and performance
Ensure good quality to avoid account restrictions
WhatsApp CRM is a browser-based tool that integrates with your WhatsApp Web to manage existing leads and conversations. The Business API, on the other hand, is an official WhatsApp solution used for sending approved promotional and transactional messages at scale through automation.
Yes, but only via the WhatsApp Business API. Promotional messages must use pre-approved templates and can only be sent to users who have opted in.
It helps you manage chats more effectively—schedule messages, automate replies, save templates, add notes, blur sensitive content, and organize contacts using tabs and labels.
No. WhatsApp SMS API supports only transactional messages (like order updates) with a dedicated number, while the Business API supports both promotional and transactional messages using approved templates
No. Once a number is activated on the WhatsApp Business API, it can’t be used on a regular phone app. It must be dedicated and approved.
If not renewed before expiry, any remaining credits or licenses may be forfeited. Timely renewal ensures uninterrupted service and credit carryover.
It depends on your tier. You start with a 1,000 user/day limit, and this can grow automatically to 10,000, 100,000, and eventually unlimited users—based on message quality and activity.
Yes. WhatsApp requires explicit user opt-in for receiving promotional messages via the Business API.
Ready to simplify and scale your WhatsApp communication?
Let our team at 9 Digits Media help you set up the right tools and stay compliant—whether you’re just starting or looking to scale.
👉 Contact us today for a free consultation or demo.
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